IT Solutions
Managed Services
Capenets offers a unique opportunity for small to mid-size companies to manage their equipment functionality with our Capenets Managed Services. Capenets Managed Services eliminates the typical “reactive” IT /fix supbreakport transforming it into “proactive” IT management, essentially turning Capenets into your IT staff, a benefit typically reserved for larger corporations. Regardless of platform, PC or MAC, we can actively manage/monitor your network and systems for all your employees 24/7. This unique service alerts our technicians of potential issues before they become costly problems. This service has proven to eliminate the frustration of downtime and increase productivity in the workplace. With Capenets Managed Services, you can be assured your systems are working - even when you aren't.
Technical Support
Supporting your business's IT needs can be complicated, especially if you don't have technical staff on-site. We have over 20 years experience building and supporting computers/ networks for any size company. Capenets specializes in providing small and home offices with a "virtual" IT staff. If you have an internet connection we can remotely connect and assist you with any issues regardless of where you are located. If remote assistance is not feasible, we can schedule an on-site visit or equipment "pick-up" for service at our office.
| Services include: | |
| Workstation/Desktop installation/upgrades | |
| Online training | |
| On-site technical support | |
| Remote technical support | |
| Workstation/Desktop backup and recovery services | |
Network Design and Support
Are you getting the most out of your network? Let CAPEnets perform a free systems audit to insure you are. We are experts in building, maintaining and securing both wired and wireless network. Whether it's a home office's wireless network or installing multi-site VPN services, we will assess and implement the solution that works best for you and your environment.
| Services include: | |
| Wired/Wireless network installation/maintenance | |
| Firewall/VPN installation and configuration | |
| Server installation/upgrades | |
| Server backup and recovery services | |
| On-line Vault Business Edition | |
| Network/Server monitoring | |
| Patch Management | |
| Software Deployment | |
Security
We understand the importance of your data and electronic communication in your business transactions. Whether your organization is concerned about email privacy because of the need to maintain customer trust or the need to avoid regulatory fines and lawsuits, our services ensure information sent to and from you is secure from malicious intrusion with our mail encryption services. Our security expert has been working hard to ensure our customers meet the 201 CMR 17 standards by March 1, 2010. If you are concerned with keeping your customers information safe and meeting the states compliancy, we will assess your current system and provide a solution for your business. Other security services we provide include scheduled data backups and offsite data storage.
| Services include: | |
| Spam/AV Filtering | |
| Email Archiving | |
| Email Encryption | |
| Server backup and recovery services | |
| Network/Server monitoring | |
| Patch Management | |
Internet Solutions
Your web presence is important, why trust the creation of your identity on the internet to just anyone. Let our graphic designer work with you to develop an "identity" that not only gets attention but brings you business. We have a variety of packages to suit your needs.
| Services Include: | |
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Domain registration |
| Website design & development | |
| Website Hosting | |
| Email services | |
Not quite ready for a website? Our Email package will get you started with domain registration and email hosting.
Already have a website? Our web hosting prices can't be beat. When you move your site over to us, we will wave the registration/setup fees. Special web design prices will also be available to our web hosting customers.